Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to share feedback on how we review online casino sites? This page explains the best way to reach the USA Casino team and what happens once your message lands with us.
How to Contact Our Team
Email is the most reliable way to reach us. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on automated replies to stand in for a real response. Please tell us upfront what your message is about (a review question, a correction, a general enquiry) so we can route it to the right person and get back to you faster.
We aim to reply within two working days. During busier periods, particularly when new online casinos launch and our review queue grows, it may take a little longer. We will always follow up.
What You Can Get in Touch About
- Questions about a review — If you want more detail on how we rated a casino, or how a specific bonus offer works, ask us directly.
- Corrections — Bonus terms, licensing details and payment options at online casinos change regularly. If something on the site looks outdated or inaccurate, let us know and we will look into it.
- Suggestions for coverage — If there is a newest online casino or a payment method you think we should be covering, tell us. Reader input genuinely shapes what we research next.
- Partnership or editorial enquiries — If you represent a casino operator or an affiliate partner, introduce your organisation and outline what you would like to discuss.
- Responsible gambling concerns — If you or someone close to you needs support around gambling, mention this in your message and we will point you toward relevant helplines and self-exclusion resources.
Before You Ask — A Few Things Worth Knowing
We are an independent comparison site, not a casino operator. We do not process deposits, withdrawals or account verification, and we cannot resolve disputes over a specific bonus payout or a locked account. Those matters need to go through the casino's own customer support team, using the contact channel listed on their site.
What we can help with is context: explaining how wagering requirements typically work, what to check in a casino's licensing information, or why a withdrawal might be delayed pending identity verification (KYC). If your question is really about how online casinos work in general, our reviews and guides cover that ground in more depth than we can in a single reply.
A Note on Our Reviews
Our editorial ratings for casinos such as Raging Bull, Uptown Aces and Ignition are based on research into licensing, bonus terms, payment options and site security — not on commission. Commercial relationships with any casino do not decide where it ranks on our list, and we welcome scrutiny of that process. If you believe a rating or a piece of information is wrong, say so; we would rather correct it than leave it standing.
If your interest runs beyond US-facing sites — for instance, readers looking at options outside standard UK self-exclusion schemes — you may also find our page on trusted non-GamStop casinos UK useful, though it sits outside the scope of the USA-focused reviews on this site.
What Happens After You Send Your Message
Every email is read by a real person on our team. We check the details you have shared, look into the specific casino or topic where relevant, and reply with a direct answer rather than a generic template. If we need more information from you — for example, which state you are playing from, since online casino availability varies by jurisdiction in the US — we will ask.
We take accuracy seriously across the site, and reader corrections are one of the ways we keep reviews of bonuses, licensing details and payment methods current as they change.
Thank you for taking the time to reach out. Whether it is a quick question or detailed feedback, we read every message and look forward to hearing from you.